At Augustra, your privacy and data security are our top priorities. This Privacy Policy outlines how we collect, use, protect, and manage the personal information you provide when using our website and services. By accessing or using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address when you fill out forms, subscribe to newsletters, or contact us.
- Usage Data: Information about your interactions with our website, such as pages visited, time spent on pages, and navigation patterns.
- Cookies & Tracking Data: Details collected through cookies and similar technologies to improve website functionality and user experience.
- Payment Information: When purchasing products or services, we collect payment details securely through trusted third-party processors.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain our website and services.
- To process transactions and manage purchases.
- To send promotional materials, newsletters, and updates (you may opt-out at any time).
- To improve our products, services, and user experience.
- To respond to inquiries, support requests, or customer service needs.
- To comply with legal obligations and protect against fraud or unauthorized activities.
3. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. Information may be shared in limited circumstances, including:
- With trusted service providers who assist in website operations, payment processing, or email communications.
- If required by law, regulation, or legal process.
- To protect our rights, property, or safety, or that of others.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and deliver relevant content. You can manage or disable cookies through your browser settings, but some features of the site may not function properly without them.
5. Data Security
We implement appropriate technical, administrative, and physical measures to protect your personal information from unauthorized access, use, alteration, or disclosure. While we strive to protect your data, no transmission over the Internet or electronic storage is completely secure.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- Accessing, correcting, or deleting your personal information.
- Objecting to or restricting certain data processing activities.
- Withdrawing consent at any time (where applicable).
To exercise your rights, please contact us using the details provided below.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any websites you visit.
8. Children’s Privacy
Our services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to have it removed.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically to stay informed about how we protect your information.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us:
- Phone: +1 705-356-6310
- Email: [email protected]
- Address: 3766 Valhalla Dr, Campbell River, BC V9H 0C1, Canada
